Frequently Asked Questions
General
What is the minimum age for check-in?
Minimum age for Check-in is 18 years old with a photo identification required.
Does the hotel provide free Internet access?
Complimentary Wi-Fi access is available around the hotel.
What are the check-in, check-out timings?
Check-in time: After 2.00pm (Local time)
Check-out time: By 12.00 noon (Local time)
Is early check-in or late check-out available?
Early check-in and late check-out is subject to availability upon arrival, however, if you would like to guarantee an early check-in it is required that you make a pre-block reservation one day prior to arrival.
Late check out timings.
Till 1800hrs: An additional charge of half day rate base on the Best Flexible Rate of the check-out date.
After 1800hrs: An additional charge of full date rate base on the Best Flexible Rate of the check-out date.
Can I park my vehicle at the hotel?
In-house guests enjoy complimentary parking at our hotel. Complimentary tickets are available upon request at our Concierge. Tickets are issued based on the number of nights stayed per booking.
Is your hotel wheelchair friendly?
For guests encountering mobility issues, the Hotel provides wheelchair-friendly guest lifts alongside our Lobby with handicap-accessible washrooms.
Are senior discounts available?
Senior discounts are not available.
Does the hotel have laundry services?
The hotel offers laundry, dry cleaning and pressing services. To submit articles for laundry service, please complete the laundry form in the wardrobe and place your laundry in the bag provided. Please contact Housekeeping and a team member will be there to collect it shortly.
Can I smoke within the hotel premises?
We are a non-smoking hotel. There is a S$500 cleaning fee if you smoke in any of our guests' rooms. Guests are advised to smoke at the designated smoking area outside of the hotel.
Are government taxes and service changes included in the pricing?
Rates are subject to prevailing government taxes and service charge unless otherwise stated. All "From" rates are indicative of the lowest available rate and rates may fluctuate. The current prevailing tax is 8% and service charges 10%.
Can i upgrade to a higher room category?
Yes you can, however upgrading to a higher room category is subject to availability and rates may vary.
Rooms
Can I add an extra bed? Is there any additional charge?
Yes, you can, for selected room types and additional charges will apply.
Can I request for a baby cot? Is there any additional charge?
Baby cots are provided on a complimentary basis upon request and subject to availability.
What is the maximum number of occupants per room?
The total number of occupants in a room varies based on room type. Please view individual room type for maximum number of occupants per room.
Are the toilets in the room floor pedestal style or wall hung?
Toilets in the rooms are wall hung.
Are the toilets designed to be accessible for individuals with disabilities?
Yes, our toilets are designed to be disabled-friendly.
Can interconnecting rooms be guaranteed upon making a booking?
Connecting rooms are available but are subject to availability only upon arrival.
Would it be possible for guests who reserve a room without breakfast included to enjoy breakfast at by paying an additional fee?
Guests are able to opt for daily breakfast upon arrival at the front desk with an additional charge of S$25++ per adult per night.
What are the timings for room service?
Room service is available daily from 7am to 930pm, last order at 9pm.
What is the rate for daily breakfast?
If you have booked a rate without breakfast, you can still enjoy our breakfast for SGD 25++ per person.
How do I modify or cancel my reservation?
Please click here to modify your reservation.
Do I need to pre-pay for my reservation? If so, how do I do it?
For certain packages and promotions, a prepayment may be required during the booking process. Please proceed to input your payment details upon creation of the booking.
What are your payment types?
The Hotel accepts VISA, MasterCard, AMEX and China UnionPay for payment of room reservations. Payment at Hotel can be made by cash as well.
Dining
Does the hotel offer dining options?
Amara Singapore has a total of nine restaurants and bars, ranging from innovative Japanese Omakase to trendy bars, to Thai dishes fit for royalty.
Click here for more information about our available restaurants.
Click here for more information about our latest dining promotions.
Amenities
Swimming Pool
Relax, unwind and immerse yourself at our Balinese style pool. Surrounded by lush greenery, discover yourself in complete serenity. Opens daily from 7am to 7pm.
Children under 12 years old must be accompanied by an adult.
The use of pool facilities is at your own risk.
Gym
Located at Level 6, our gym is equipped with professional equipment for a full fitness and wellness experience. Opens daily from 6am to 11pm.
COVID-19 Disclaimer: Please note that safety measures such as safe distancing, time limit and capacity restrictions may apply in adherence to the latest government requirements on COVID19 prevention.
Haach Spa
Established in 1997, HAACH is an internationally recognised and trusted homegrown service provider in the premium spa, skincare and body industry. Get ready to be transported into a space of unprecedented relaxation and well-being at HAACH.
Operating Hours:
Monday to Friday: 11am to 9pm
Saturday, Sunday and Public Holidays: 10am to 6.30pm
Reservations & Enquiries:
Tel: +65 6604 7878
Located at 100 AM mall, #05-01 (access via Hotel level 6 or 100
AM office tower lift)
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100 AM Shopping Mall
In the vibrant and dynamic hub of Tanjong Pagar, 100 AM features a myriad of retail, lifestyle, and dining concepts tailored to meet the modern lifestyle. The façade comes alive at night when vibrant hues of colored glass fins illuminate the four-storey mall and transform it into a dramatically lit landmark in this historic part of the Central Business District.
100 AM is located next to Amara Singapore and only a two-minute walk from Tanjong Pagar MRT station. Guests may present their keycards at certain outlets to enjoy offers during their stay. View the full list of participating outlets here.
Opens daily from 10am to 10pm.
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Club Room Benefits
The Club Lounge is currently closed for maintenance. All Club Guests are invited to enjoy Club Lounge privileges at Tea Room,
Level 1.
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Nearby Attractions
Do you provide shuttle service from the airport?
Unfortunately, airport shuttle service is unavailable. Should you wish for us to arrange for a private airport limousine transfer, please indicate this requirement during reservation process and charges will apply.
Where is the nearest train station?
The nearest train station is Tanjong Pagar station.
What are the nearby tourist attractions?
There is lots to do near the hotel! Check out some of our recommendations here.
Meetings and events
How many meeting spaces do you have?
Amara Singapore has 4 event venues. Please refer here for more information.
What is the maximum capacity for your meeting spaces?
Please refer here for more information.
Does the hotel have catering services?
Yes, we do. Please refer to our packages here.
